Troubleshooting at The Sexy Bookstore

Having difficulties using the site?  We're sorry to hear that but probably there are a few simple things you can do to alleviate any problems you're having for good.

1. Check the following

The site works best for you and our system if you do the folllowing in this order:

1. Login 

2. Select the currency of your choice

3. Browse The Sexy Bookstore, add items to your cart, and proceed to checkout when you are ready.

For more details read our How to Order page.

 2. Is your browser set-up correctly?

To ensure that you do not get issues when editing or viewing The Sexy Bookstore website, set-up your browser in the following way:

For all versions of Windows 2000+ use Internet Explorer 6.0+

In Internet Explorer, on the menu bar, go to Tools>Internet Options then ensure the following settings are set:

General Tab: 
Browsing History>Settings button.
Check for newer versions of stored pages: Every time I visit the webpage

Privacy Tab: Advanced button

Override cookie handling (ticked)
First-party Cookies: Accept
Third-party Cookies: Accept
Always allow session cookies (ticked)
Security Tab: Custom Level button - in window that appears, scroll down to:

For Windows 98, ME and below and Mac PC (e.g. 95, etc) you will need to use a Mozilla browser (go to: www.mozilla.org ). We recommend you use FireFox.

1. Set-up cookie handling
Tools>Options>Privacy>Cookies:

Accept cookies from site: tick
Accept third party cookies
Keep until: they expire

2. Allow JavaScript/Pop-ups
Tools>Options>Web Features:

Block Pop-up Windows: un-tick
Load images automatically
Enable JavaScript: tick
Adanved Button: tick all options
Enable Java: tick